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Food Service & Restaurant

Food Service Supervisor (Shift Manager)

Squamish, British Columbia, Canada $ starting at $20.45 (Benefits including housing sub
Quick Apply
Posted OnSep 19, 2026
Job TypeFull Time
CompanySTS Saba Restaurants Ltd. (McDonald's)
CategoryFood Service & Restaurant
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Job Duties

Shift Operations & Guest Experience

  1. Run Floor Operations: Direct daily shift operations, ensuring speed of service, accuracy, and outstanding hospitality across the front counter, drive-thru, and delivery channels.
  2. Quality Control: Enforce strict adherence to McDonald's Gold Standard food quality, preparation times, and presentation.
  3. Guest Relations: Act as the first point of escalation for guest inquiries and feedback, resolving issues quickly and professionally to ensure repeat business.
  4. Food Safety: Complete daily food safety checklists, monitor temperature logs, and ensure all health and sanitation standards are strictly maintained.

Team Leadership & Development

  1. Positioning: Execute "Aces in their Places" by assigning crew members to the right stations based on shift volume and individual strengths.
  2. Coaching & Training: Provide real-time, shoulder-to-shoulder coaching to crew members to improve performance, reinforce training, and build confidence.
  3. Shift Management: Manage crew break schedules effectively while maintaining floor coverage during peak meal rushes.
  4. Culture: Foster a positive, inclusive, and high-energy team environment that encourages retention and teamwork.

Facility & Administrative Duties

  1. Financial Controls: Manage cash handling procedures, including till counts, safe audits, and daily deposits.
  2. Inventory Management: Track waste, complete daily inventory counts, and assist with stock management to maintain optimal food costs.
  3. Equipment Maintenance: Perform routine facility walks, troubleshoot basic commercial kitchen equipment issues, and ensure proactive maintenance protocols are followed.
  4. Compliance: Ensure all workplace safety, labor laws, and internal franchise policies are followed throughout the shift.

What We’re Looking For

  1. Previous QSR (Quick Service Restaurant) experience; prior McDonald's leadership experience is a strong asset.
  2. Strong communication and time-management skills.
  3. Ability to remain calm, focused, and decisive in a high-volume environment.
  4. Open availability, including early mornings, evenings, or weekends as required by restaurant needs.


Requirements

Education Level No education required
Experience 1 - 2 years